Privacy Policy

Epitome Medical Aesthetics LLC ("Epitome," "we," "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

Your health information

Health information you share with us as a patient is protected by federal law (HIPAA) and is covered by our Notice of Privacy Practices, not by this website policy. You can request a copy of our Notice of Privacy Practices at our office or by calling 757-821-7680.

Information we collect

Information you give us. When you use our contact form, we collect your name, email address, phone number and message. Please do not include medical history or other health details in the form. We will discuss those with you privately.

Online booking. Our "Book" buttons take you to our online booking store, which is operated by our practice management provider, Zenoti. Information you enter there is collected and handled through that platform under its privacy policy.

Information collected automatically. Like most websites, our website and its hosting provider (Wix) may automatically collect technical information such as your IP address, browser and device type, pages viewed and the site that referred you, using cookies and similar technologies such as browser storage. Our pages also load fonts from Google and an embedded Google Map, which may receive your IP address and set cookies under Google's privacy policy.

How we use information

• To respond to your questions and requests
• To help you schedule an appointment or follow up when you ask us to
• To operate, secure and improve our website
• To comply with legal obligations

How we share information

We do not sell or rent your personal information. We share it only:

• With service providers that help us run our website and practice, such as website hosting and forms (Wix) and online booking (Zenoti), and only as needed for them to provide those services
• When required by law, or to protect the rights, safety and property of our patients, our practice or others
• As part of a merger, sale or transfer of our practice, subject to this policy

Text messages

If you agree to receive text messages from us, such as appointment reminders, we use your mobile number only to send those messages. We do not share your mobile number or text-messaging consent with third parties or affiliates for their marketing purposes. You can opt out at any time by replying STOP. Message and data rates may apply.

Cookies and your choices

You can set your browser to refuse or delete cookies and stored site data. Some features of the website, such as the contact form, may not work properly without them.

Security

We use reasonable safeguards to protect the information we receive through this website. No website or internet transmission is completely secure, so please do not send sensitive health information through our website form.

How long we keep information

We keep website inquiries only as long as needed to respond to you and to maintain appropriate business records, and then delete them.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through it.

Your requests

To ask what information we hold from your website inquiries, or to request that we correct or delete it, contact us using the details below.

Other websites

Our website links to sites we do not control, including our online booking store and Google Maps. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

Contact us

Epitome Medical Aesthetics LLC
2185 Upton Drive, Suite 101
Virginia Beach, VA 23454
757-821-7680